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loryk Review

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Rating
Poor quality, excellent customer service
 from Los Angeles,  May 7, 2013

Color exactly as pictured. Sadly, the paint on the lids peels off after just a few uses and handwashes. Also - the filter displaces a lot of liquid - I find it easier to use a lifefactory bottle and just add fruit, ginger, mint to the water - and use a sport top to semi-filter the fruit. Almost no plastic touches my filtered, infused water with a 100% glass bottle and rubberized lid. I contacted Overstock and received excellent customer service from Dennis. They're not able to accept a return on this type of item, but he refunded the full product amount (not the shipping and handling amount). I'm grateful for the refund and Overstock's excellent customer service!

  • How did the color on site compare with the actual product? Almost exact match. The lids are slightly darker than the picture.
  • Please tell us about the quality of the product. I love the look of these bottles, but the quality is lacking,
  • How accurate was the on site description of the product? Accurate description.
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