Ordered one ottoman and called Overstock to complain about a horrible chemical smell coming from it. I attempted to air it our for several days, but could not remove the smell. I ordered a replacement. The same horrible smell was coming from the fabric. I called the manufacturer to complain about this. They told me to try to air it out, which I had done. They also said they had not had any complaints for this issue. I now had 2 ottomans with the same horrible smell. Upon looking at the box that they were shipped in, it states in big bold letters COMPLAINT FOR FORMALDEHYDE. Shame on Overstock for shipping these to me. I have returned one of them, but I should not have to go through another return process.
- How did the color on site compare with the actual product? good
- Please tell us about the quality of the product. poor
- How accurate was the on site description of the product? Did not mention formaldehyde complaint.