brendakay63 Review

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Rating
Dont buy
 from Texas,  Dec 8, 2011

I ordered it for my daughter for Christmas last year. It arrived on time. The problem was since it was refurbished, it only had a limited warranty. I used most of that warranty time up with the present being hidden in my closet and then wrapped under the tree. When it was finally opened and used, the handle did not work right and constantly kept coming apart. I called to get it replaced, but since the warranty was out, Overstock gave me the number for business to call ......BIG Pain....They told me to box it and return it to them. I did. After 4 months, I never heard anything. Finally called the business again but they said they never received it. By this time, I had misplaced the post office slip. Needless to say, I never got my money back and I don't even have the hot iron. This was the biggest waste. Lost almost dollars, and no one really seemed to care. I will NEVER buy a refurbished item from Overstock again. Everything else I have purchased as been great. I was hoping Overstock might be a little more sympathetic, since I have purchased numerous items and spent mega dollars with them. It didn't happen...lol

  • How did the image on site compare with the actual product? poor
  • How accurate was the on site description of the product? good
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