I have had my CHI for four years. This iron is far superior to flat irons that are typically on drug store shelves. It gets hotter and smoothly glides through hair. I use it with CHI iron guard spray and my hair stays straight until I wash it again. I bought my CHI for $100 in 2005, so this is a great deal. I say often that if it ever broke, I would find a way to buy a replacement immediately. I can't do my hair without it! Now that I know Overstock carries it, I'll come here to order a new one if mine ever stops working. For now, mine works like the day I bought it and I'm very hard on it. You will not regret this purchase!