Was looking for an inexpensive (nothing fancy) vacum for a second home. This seemed to fit the bill, but it has just arrived and I am shocked to see it is used! Went online to double check all the wording and nothing, anywhere, states it has been refurbished. I thoiught there were laws about this. Debating whether I want to go to the trouble of assembling, or just return. I would not be so skeptical had I known in advance. There are numerous refurfished vacums on the site, but this was not listed as one!
- How did the color on site compare with the actual product? Fine (it's a vacum)
- Please tell us about the quality of the product. Obviously used...scratched, dirty (not like new)
- How accurate was the on site description of the product? No where was it disclosed that this product is a "remanufacture" as indicated on the box, which means refurbished