Received the bar stool in a reasonable time frame. As soon as I opened the box I saw that the wooden top of the stool back had deep gauges in it. They were about 2 x 2 inches wide and several layers of wood deep. They were packed in styrofoam, and the stool back was in a plastic bag. I don't think this was damaged in transit as the box was intact, and sealed. I assume it left the manufacturer that way and they shipped it damaged. I reported the damage to Overstock immediately. The manufacturer wanted to send someone to inspect it. I didn't agree and asked to return it and Overstock agreed.
- How did the color on site compare with the actual product? true to depiction
- Please tell us about the quality of the product. Poor
- How accurate was the on site description of the product? Accurate