Unfortunately, I received the dress with a purple ink stain under the arm hole. Also, the seaming on the inside of the dress was coming apart. I immediately contacted a customer service rep via online chat and explained how I had received the dress. The rep couldn't have been nicer or more helpful. He offered to immediately ship out a new dress, but I needed something sooner than that for a dinner party. Overall, I would shop with O.co again because I have confidence that they will stand behind their policies. I received a full refund - even on the expedited shipping!
- How did the color on site compare with the actual product? I ordered the dress in white and it was very bright white - just as it looked online.
- Please tell us about the quality of the product. Fabric was good - it was a trendy, wrinkled cotton. Seaming on the inside was poor and was coming apart.
- How accurate was the sizing? I ordered the Medium and I wear a size 8 dress. It fit perfectly, but I felt it made my waist look a little thick.