The first one shipped out to me leaked all over the place. EdgeStar emailed me a Fedex shipping label. Within 4 days I received a replacement that worked perfectly. It makes a LOT of ice. I specifically purchased it because I concluded from my internet research that small bullet ice is a good substitue for nugget ice in the home. The bullet ice is not nearly as small as nugget ice, but it is definitely more porous than regular ice from the freezer, hence a very nice texture to chew. I am very happy with it and hoping it will last for many years!!
- How did the color on site compare with the actual product? same
- Please tell us about the quality of the product. Great
- How accurate was the on site description of the product? Perfectly accurate