All I can say is, "Wow!"... This water heater is great. I purchased my house in 2008 and the old water heater has been in this home since 1990. About 4 weeks ago, I needed to replace a faucet in the laundry room. I turned off the old water heater and shut off the water supply to the house. When I replaced the faucet and turned the water back on, the 21 year old beast sprung a leak.... dripping water at a moderate rate into the drain pan beneath it (thankfully, there was a pan installed!). After doing a decent amount of research online, I found out that my gas company has a rebate program for customers who upgrade their water heater to a more efficient model. The more efficient the heater, the bigger the rebate (up to $450). I began hunting around my local big-box home improvement stores (**** and ****) to see what they had to offer. To my dismay, their cheapest models were not efficient enough to qualify for a rebate (I needed an "energy factor" of at least .63). And the models with the higher efficiencies cost over $1000!! Needless to say, I hightailed it back home to see what the various internet retailers had to offer. The prices online were certainly easier to stomach, but the shipping from a lot of them was exhorbitant (especially the tank-style monstrosities). I found a few sellers on **** selling some strange chinese-brand of tankless heater for around $400, but I was concerned about using **** for such an important purchase. What if the water heater was defective? Or sprung a leak? No... I wanted a reputable vendor selling a decent brand. That's when I saw the Eccotemp on Overstock. At first, I thought it was too good to be true. A price under ***, with $3 shipping?? After reading a bunch of review, I decided to pull the trigger. Overstock only had a few left, and I really wanted to take a hot shower! After paying for the water heater, I expected to wait AT LEAST a week for it to arrive... but lo and behold, it came in THREE DAYS! Talk about fast service! I was absolutely thrilled! I've never installed a water heater, and after a lot of planning, trips to **** for parts, screaming and bruised knuckles, I managed to get the old water heater out and the Eccotemp plumbed up to the old piping. It works great! On demand, endless hot water. No wasted energy heating 40 gallons of water just sitting in a tank! It has an energy factor of .80! I can easily change the temperature of the water using the digital controls. It's so small, I have more room in my utility closet for my lawn and garden tools! And to top it all off, my gas company sent me a check fours days later for the FULL AMOUNT of my purchase... so basically, it was "FREE"! (I still had to pay for all the parts, including the gas line, pressure relief valve, copper pipes, flexible water lines, exhaust pipe, etc). Mind you, installation is not for the meek. But, with the right prep, any homeowner comfortable with hand tools and some basic plumbing can install one. I didn't even use solder, instead opting to use a special "copper epoxy" specially made for plumbing copper.
- Did the color match the color displayed onsite? yes
- How is the quality of the product? Fantastic in fit, finish and function
- Did the description onsite accurately describe the product? Yes.