This is my first Dyson and I hope that it will do well over the years because it is a significant investment. We just bought a house and have new area rugs in several of the main living areas. It has done well to help me keep up with the shedding that is common with new wool rugs and it moves reasonably well from carpet to wood floors. The most frustrating part is when I'm transporting it from one floor to another—or just taking it from the closet—if I don't hold it with the correct handle (the clear one near the midsection and just over the dirt chamber), it disengages from the vacuum and crashes to the floor. So, don't carry the vacuum by the top handle (the one you use to push it around while vacuuming), because it can't handle the weight of the machine. It has been good at picking up animal fur; we have a short-haired dachshund. But it isn't great at cleaning out the vents in the floors. I don't think the last owners ever cleaned out any of the vents and so I've spent a good deal of time cleaning up their animals' fur. Mounds of it. When I try to clean out a floor vent, I lift the cover off and have to wrestle with the vacuum hose to get it to go the correct angle. It's difficult and trying, but what the vacuum hose does reach, cleans up reasonably well. In short, I'm glad I have the vacuum, it is better than the last one I had. But I wish, especially for the high price tag, that it was a bit more user-friendly and that I didn't have to read a manual just to properly carry the machine.
- How did the color on site compare with the actual product? exactly
- Please tell us about the quality of the product. Very good
- How accurate was the on site description of the product? accurate