cloudwhale Review

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Rating
Marvellous suction power, intelligent design
 from Chantilly, VA,  Dec 19, 2012

- Very easy to assemble - Great suction power, picks every bit - I like that all accessories are stored on the vaccuum itself, so no need to hunt - A bit heavier than normal vaccuums to carry up and down - Called Dyson customer service as vaccuum started making grinding noise after a few hours of cleaning. Customer service was very responsive and also available on weekends. Turns out this is not a defect, it's by purpose. When the brush stops rotating, it makes this noise. The brush was jammed with hair. After cleaning the brush (cut hair with scissors) by removing bottom cover, what you need to do is - [1] push the bottom down as if ready to clean [2] put the vaccuum on its side [3] switch it on and off [4] brush starts moving and noise stops.

  • How did the color on site compare with the actual product? Almost
  • Please tell us about the quality of the product. Very satisfied
  • How accurate was the on site description of the product? Fine
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