We loved this Dyson. It worked great on cleaning our dog's hair from furniture, carpeting and flooring. It was, we thought, the best vacuum cleaner we've ever purchased. But suddenly, it stopped running. We followed instructions to the letter in an effort to get it running again. No clogs were found, but part of it felt hot to touch. The toll-free number to call would not allow us to connect. The message on our phone screen said, "For Emergencies Only" and then disconnected. I have emailed Dyson directly, but have not received an email or phone call (yet). So presently, we absolutely cannot recommend purchasing a refurbished Dyson. I will say, however, that when it was working, it was superior to any other vacuum cleaner that we have used and would have given it 5 stars if it hadn't quit on us.
- How did the color on site compare with the actual product? Okay
- Please tell us about the quality of the product. We thought it was an excellent product, but it suddenly stopped running and we can't get it to run again.
- How accurate was the on site description of the product? It was accurate...until it stopped running after less than two months of use.