Read the reviews here as most do. Always take these with a grain... Read the consumer reports which they didn't fall all over it but didn't call it a dud either. They didn't like the noise.... Wasn't really worried about it being a refirb...figured it either works or it doesn't. Wanted a quality machine for a good price. Machine was absolutely clean on arrival. Infact there was more dust on the outside of the box from shipping than inside the unit's internals. Box was slightly damaged in shipping but no slashed or breaks.Was using a small very cheap eureka to spot clean a carpet in the living room. Seemed to work well. Plugged in the DC17...WOW... Holy Buckets Batman... in less than 60 seconds this thing filled the canister solid with particulate. No joke. It pulled dirt that I didn't have a clue existed.Not for those without a strong vaccum hand. Vaccum will literally take off running in your hand in forward motion.Haven't had a chance to use the accessories. Thats coming soon but they look solid and lots of them. Time will tell on the refirb quality and durability. Only complaint at the moment is that I would like to see a 1 year warranty instead of 6 months.