The vacuum arrived quickly and was packed with extreme care and attention to detail. I received three attachments with the vacuum as well as the manual. I am already a Dyson owner of the DC 17 Animal version but saw this excellent price online and trusted all of the positive reviews. I am glad that I decided to order the vacuum because just like my first one, this vacuum is terrific and does the job like no other brand. Now, I have one vacuum upstairs and one for downstairs. I highly recommend Dysons to anyone and everyone, but especially to those who are pet owners. The detatchable hose is incredibly useful for getting the pet hair under couches and in corners and the suction is superior to other vacuums. Overall, the refurbished version was no less perfect than my other model which was purchased new from a store. I am very, very happy with this purchase!