Where do I start? The suction on it is amazing. My carpets look better than they have in awhile. The stuff it picks up is remarkabe. I enjoy the easy way of shutting off the beater brushes. I have ceramic floors in a great portion of my house so I use it on both the floors and carpets. The suction with the hose is great but the tools make a very loud, annoying, sucking sound. Dismantling the handle to use the hose is a bit complicated. My biggest beef with the unit is that it may suck too well which makes it VERY difficult to move on my area rugs. It claims to offer automatic height adjustment but it drags on the rugs. I have several of them so I find it a problem. I called Dyson and they said that I need to hold the rug down. I don't think she understood that I have to use a lot of force to roll it back and forth. Why could something so good have such a weird flaw? I am pleased to have the Dyson regardless because I have lots of low carpet in my finished basement and it seems to do the best job. My master suite has dark carpeting and I needed something efficient. If you have thick area rugs, I caution you. It's a great product otherwise.