Great rollator and is very well built and comes with a lot of great features. However, the picture shown on overstock.com is not completely accurate. The wheels show in the picture that they are three spoked and are 8" in diameter, which is incorrect. They are actually nine spoked wheels that are 6" in diameter. Despite that, the rollator is still a very good product and everything works great and as expected. The seat is hard padded yet comfortable. This item should last me for years unlike my last one. Also, the delivery only took four days, so it was very fast.