When I firs plugged it in, I though it was kinda noisy, I was a little disappointed. But I realized that a piece had come loose, probably in shipping. It was no big deal and easy to fix by removing the light bulbs then putting the piece back in place. It runs quiet, heats the room nicely. I love that it has a remote control and thermostat. the only thing missing is a timer, but I knew it didn't have one when I got it. All in all it was a good purchase.