I agree with a previous reviewer who stated that these pillows are really loud, and that the feathers are big and make a scratchy noise. I am returning these pillows also and am getting down ones or down alternative. For something called lofty, soft etc. I would have expected something else. But I noticed feathers coming through the cover already, and I hated the crunchy noise it was making. Nothing compared to the delicious down comforter I bought. Just because it said "natural feather", it doesn't imply softness. In fact, it is misleading. If you like fluffy pillows or at least quiet sleep and nothing poking in your head, don't get these pillows.