rm94114 Review

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Incomplete product shipped. Beware.
 from San Francisco,  May 15, 2012

This PC was shipped without the software being installed, so the activation code would not work. Reaching tech support by phone was impossible, so I sent an email with all of the details. When tech support finally called me they knew none of the details, the guy said, "I don't know anything, somebody gave me your name and number and told me to call you". I wasted hours of time getting the PC up and running. Also the keyboard they shipped was extremely flimsy and defective. They offered to send another keyboard but it was just more trouble. Fortunately, I had a decent extra keyboard so I used that and threw theirs away.

  • How did the image on site compare with the actual product? Excellent
  • Was the product free of any manufacturer defects? No
  • Please tell us about the quality of the product. Software not installed
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