I had less concern about computer being refurbished, as whatever had been wrong had been fixed. Plus it results in a great opportunity to purchase a better value than I might have otherwise spent. Easy to set up. Very fast as compared to older computer my wife and kids were using. Great for kids computer games, plus we upgraded to Windows 7. Shipping was fast, Overstock's low shipping and handling can't be beat. This is second refurbished computer I have bought from Overstock.com--the first was 3-4 years ago. Both were great values and both computers operation were above my expectations. Why run the risk of buying a new computer that you have to work out the problems with? And pay retail price?