I've only had the computer for a few weeks and so far I am very pleased with it. I have had refurbished products before and find that they work just as well or better than a new one. If there was a problem it is fixed before you get it. You can't beat the price or the shipping charges. One reason I always check with Overstock for the product I want is because I get a geat value and SMALL Shipping charges. I refuse to pay outrageous shipping charges. The only thing I did not like was - MS Office, trial verson was installed -- If you want it you must buy it.