we bought 3 of these stools. they all came in damaged boxes. when we opened them, the faux leather had some scratches due to poor packaging; insufficient packaging materials to support the stools that's why I gave it a 4 stars instead of 5. Overstock had replaced the stools right away. ... still bad packaging but this time, we got lucky. the chairs weren't damaged. love the stools. assembly was fairly easy. we clean them with baby wipes everything comes off easily.