I am livid that Overstock is selling the animal version without the mini motorized pet attachment. What would be the purpose of advertising it as such if you begin to take out specific manufacturer included items? Yes it does not infact list it this part, but i assumed it was an oversight as i googled the model and everywhere else it is included, and that is why the word 'anmal' is included.? Even more absurd was the fact that i then could not return it, because it is refurbished, but that fact is hidden. I pressed the issue and demanded i speak to a customer service manager, and i was finally given a aurhorization for a return. This absurdity of this experience will have me definitely shopping elsewhere to avoid this senseless aggrivation.
- How did the color on site compare with the actual product? Same
- Please tell us about the quality of the product. Liked the vacum, purchased for the pet ability which i did not get
- How accurate was the on site description of the product? Poor
- Would you recommend this to a friend? No