I originally received the wrong color ring. It contained white diamonds and I was not impressed with it. Customer service was wonderful and I soon received the ring I had originally ordered with the blue diamonds. It was just beautiful, and all I thought it would be. Considering I had received the wrong color ring to begin with, all in all I will say the whole exchange process was easy and fast. The ring's quality and price were excellent , and I feel if I had purchased this ring at a regular jewelry store, the cost would have been at least 3 times higher.