prosecutormama Review

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Rating
Great modern look, horrendous quality
 from Bexley, OH,  Mar 18, 2013

Pros: This cart fits perfectly in our kitchen beside our stove and gives us much needed counter space. Handles are modern and cool-looking. Granite top is sturdy and looks high quality. Cons: Our original cart was defective, customer service was not very helpful--making us repack the cart and send it back (80+ pounds and the granite came encased in wood). We got a replacement--also defective--cabinet door cracked--could not use it at all (believe me, I thought about using wood glue--but with a sticker price of $280--that is ridiculous to have to immediately repair something). Basically, this cart offers a great design, but terrible quality, and less than understanding customer service (no apologies, no good solutions, and lots of assembly, disassembly, repacking work on the customer's end). We should have just sprung for the extra cost and went with Pottery Barn.

  • How did the color on site compare with the actual product? Great
  • Please tell us about the quality of the product. Really low quality
  • How accurate was the on site description of the product? Okay.
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