I have owned many coffe makers and this is by far the best and easiest to use. It surpasses the other grind and brews made by cuisinart thanks to the hopper and burr grinder. My family uses this coffee maker at least twice a day. So easy to clean the components and when I refill the hopper I always clean the shoot which can get clogged with grounds if not done on a regular basis. Just leave the basket closed and take a spoon and clean it out. The grounds fall into the basket and voila! no mess and takes about 30 seconds. I also love the taste of this coffee. Have never had a bad cup. Coffee stays hot for hours thanks to the carafe and although it is slow to pour, I dont mind since this is the mechanism built into the lid of the carafe to keep it hot. I have owned this since February and have never had an issue with it. Unless something amazing that cleans itself comes along, this will be my coffee maker from now on!