I had purchased this product 4 years ago and was extremely impressed with it's performance. This coffee maker also produces the best tasting coffee I have ever had and this is why I recently purchased it again . It cost half the original price of my first and even though it is refurbished, the quality and performance are superior. if you are a coffee lover then this is the perfect model to purchase. I also like it because there is no need for a coffee pot and cleaning it is a breeze. If you are thinking of getting this .....GET IT and I assure you that you will be satisfied 100% !!!