This coffee maker makes a great cup of coffee. It arrived quickly. Easy to set up and program. You have to be very careful filling it with the reservoir. A seperate pouring pitcher would be better. I read that several people complained about it leaking. I think I found their problem. When you open the top to set up making a pot for the morning, the condensation from the lid will run down the back and leave a puddle. It's easily taken care of if you carefully open it slowly and dry it off first. Another con is that it is dark under the brew nozzle while filling cup and the clock is small and hard to read. It needs to be lit also. But it makes a hot cup of great coffee and it will stay hot. I would highly recommend. Great maker for the price.