I have only had my coffemaker a few days, but so far I am loving it. I bought the refurbished model, but everything was like new and I even received the gold tone filter (it wasn't suppose to be included) - Thanks! The programming for auto brewing was pretty simple. The users' manuel is very detailed and you can't go wrong if you follow the instructions. I love the 1-4 cup option which provides an even "hotter" brew for smaller quantities. So far this is an excellent product. I hope it last. It also looks good on my counter. OH BTW - the coffee comes out delicious.