Love the features and look. I'm disappointed in the heat retention of the carafe. I make up to four cups at once in the morning, and the first cup is hot--after that not so hot. Maybe if one makes a full pot, the temperature would be different? Before this, I used a basic inexpensive 10-cup maker and would pour the brew into a thermos and all cups were hotter than this one allows. Given all of this, I am somewhat surprised that so many positive reviews were posted. I guess I could just pour this coffee into my separate thermos--kinda defeats the purpose...Live and learn.