I've purchased refurbished items before from Overstock.com and for the first time I have to say that I don't recommend anybody to purchase this product. Refurbished is not a good options for this product and it's not worth the risk. I purchased this item in May 2010 and everything was functioning as expected. However, just last week the oven stop working. I mean "kaput," end, finito. It doesn't start anymore. I tried everything as indicated on the manual and nothing. So either it's a bad quality or the oven was already damaged. Now after 7 months I can't return the darn oven and the repairing will cost twice as much of what I paid. So don't bother! Buy a brand new oven.