I was very disappointed in the condition they arrived. The two controllers are in a box as you would purchase from the store. However, these two boxes were put in an envelope and mailed. They arrived very poor condition. I was amazed I didn't see any damage to the controllers as bad as the boxes looked. As they are a Christmas present, i won't know for a few weeks yet if they work ok and are not damaged. They should have been put into a box to ship. But, they arrived in just a few days, the service was good.