djw2 Review

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Rating
Beautiful with reservations
 from San Francisco, CA,  Nov 18, 2011

This is a beautiful table. It is sturdy (over 130lbs) and made of great quality wood. The color of the table is beautiful as it is the material. The biggest complaints I had with this are (1) the assembly instructions are outdated (and confusing) and (2) the drawer is a little rickety. I had to call the manufacturer four times to figure out the assembly because they give parts that are not listed on the material sheets and substitute others that are listed. The drawings also don't match up to the actual holes on the wood pieces, thus making it difficult in one case to tell which are the front panels vs the back panels. They also describe a way to tighten the parts that is sort of accurate. And, if you don't tighten the parts just so, the legs don't really attach to the table in a stable manner. (I had to disassemble and reassemble the pieces so that they'd be more secure.) On the phone they admitted that they needed to update the assembly instructions - please do so soon so that others don't get that confused. (BTW, I've assembled more than ten furniture pieces - from Ikea, Target and less well known retailers/manufacturers.) They also gave me a butcher block that on the reverse side had a pretty bad tree know - there was about a two-inch gouge in the wood. I asked them for a replacement and they said they'd ship one out but it's been two weeks. I finally got tired of waiting and just used the original, marred one. I really didn't want to call them yet again. Assembled, the drawer feels a little unstable and rickety. I wish the gliding part were smoother but, hey, I am not going to disassemble and reassemble the piece yet again, so I am living with it. It is a beautiful piece but beware of these glitches.

  • How did the color on site compare with the actual product? Good
  • Please tell us about the quality of the product. Pretty good with the exception of the drawer
  • How accurate was the on site description of the product? Accurate
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