At first I was shipped the wrong chandelier but Overstock customer service was really helpful and quick to ship me out the correct light and emailed me a shipping label to return the wrong one. I was relieved that it was a simple mistake to fix. When I received this chandelier I was so happy with it, it was exactly what I was expecting. It was heavier than I thought it would be and seems to be good quality for the price. I bought it for my dining room and I know it will look great.