After three weekends and multiple email and telephone conversations, the fixture is in place. The ceramic piece that holds the light bulbs was broken - I took photos for evidence and after multiple emails and telephone conversations with both the factory and Overstock, we received a replacement chandelier with a reminder that if we didn't return the broken chandelier, we would be charged. My husband is an expert with ceiling fixtures, but this one did not leave him wanting another chandelier very soon - the enclosed bolt was not long enough and finally it was easier to go to the hardware store (Ace Hardware has everything)! The chandelier looks beautiful, but it sure was more work than it was worth.
- How did the color on site compare with the actual product? Color is accurate
- Please tell us about the quality of the product. I wouldn't buy it again - the bolt was not large enough and the ceramic piece that held the light bulbs was broken.
- How accurate was the on site description of the product? Accurate