I feel this is a very good buy. When it arrived, one of the decorative brackets was loose and we could not tighten it. We followed the directions and called the number that is listed. The manufacturer customer service was outstanding and they sent out a new lamp immediately along with a prepaid shipping tag to return the defective one. We received the replacement 2 days after we called! I would definitely recommend this lamp as long as you can live with the ivory shade.
- How did the color on site compare with the actual product? The shade is not white - it is ivory.
- Please tell us about the quality of the product. The quality is good. Priced very well.
- How accurate was the on site description of the product? Good description, except the shade is ivory even though the box it comes in states the shade is white.