These are beautiful faucets. I had them installed and on both the cold water turned on by itself in the middle of the night. I called the company, who sent me replacement cartridges. They didn't work. I called again. They sent two new valve housing units, one of which worked, the other didn't. I called again - so this is over a period of 6 weeks now. I was told they would ship more replacemtn housing valve units. When these didn't arrive, I called again. Finally, I got George back on the phone as he seems to know the products best and he suggested we take one of the new cartridges and put it in the new valve housing and try that. That did work! It was an ordeal. However, now they are working and they are quite lovely and the price was the least costly of anywhere I saw on the net. However, if you do not have patience, are not handy or do not have a handy person that won't charge you for multiple installs, you will find this to be a very frustrating experience. The faucets were made overseas, not in the U.S. Not sure if it's just a faulty batch or what.
- How did the color on site compare with the actual product? perfect
- Please tell us about the quality of the product. made overseas - had to replace valve/cartridge to get it to work