Shipping was super fast. It arrived rolled up like a giant tootsie roll. Was full size inside a few hours, but I left it to allow it to breathe and air out for two more days before I put it on my bed frame. It continued to emit an odor for about a month, I changed the sheets and mattress cover once or more per week and aired the bed. I got it November 2012 and now it's February 2013. I LOVE it, soooo comfortable. I got the firm and a mattress topper just incase it was too firm, but it was the PERFECT firmness for me so I returned the mattress topper. Ordering another one for our guest bed.

• How did the color on site compare with the actual product? As advertised
• Please tell us about the quality of the product. Well made, Completely encased in a snug fitted zip around cover.
• How accurate was the on site description of the product? exactly as described.