First, I need to say that I am probably a tough reviewer. We are satisfied with this mattress, but I want to give a fair and accurate review, which is why I cannot give a 5 star raving review for this product. We have two homes and are used to a very high end foam mattress.($2000+) It was time to replace a mattress, and we thought we would give this a try. These reviews are very subjective in nature. I guess it all comes down to what someone is used to, and what their level of expectation is. I am unable to give this product one of the raving 5 star reviews that are common here. I wish there were a 10 star system...if there were I would give this a 7 star rating. My order processed smoothly. We chose the Medium firm queen size product. We also ordered the 10 year mattress warranty. The mattress arrived in just a few days. My wife, 5'2" and 110 lbs, carried it upstairs and unpacked it. This all went flawlessly. The mattress inflated quickly and our sheets/bedding easily fit the mattress. We had no issue with any odor from the mattress, even though we slept on it the first night. This product had excellent reviews and my expectations were high. This product, while good and completely acceptable, does not compare to our other mattress. For me, the biggest difference between this mattress and a great foam product is the foam density. Really, all of the foam used appears to be of lower quality than our high end mattress...but especially the memory foam. I am not being critical, but the foam is just plain not as good as our other mattress. After all, this mattress weighs about 40% of what the high end mattress weighs, so how could it be the same? That being said, this mattress did not cost nearly as much as the other mattress. Let me say that again...NOT NEARLY AS MUCH. So it may not be fair to make comparisons....but I cannot help but to bring my experience with me to this review. The mattress sleeps good....just not raving good. I would say that we are satisfied with the quality vs. value ratio. I certainly would buy another one for the spare bedroom, as this mattress is perfectly acceptable. If you have never had a great mattress....you may love this mattress. If you have had a great mattress, I would be surprised if you could give this a 5 star rating. I do expect this mattress to have a good life in terms of years of service.
- How did the color on site compare with the actual product? Color was fine--Really, who cares about the color? It gets covered up anyway....right?
- Please tell us about the quality of the product. This is an average to good quality foam mattress at a very good price.
- How accurate was the on site description of the product? The description was accurate.