I received the product today, came wrapped around like a candy with the manual taped to it and very thin compressed. For a minute I thought I had the wrong product, but when I opened it started to fluff up. It more or less retained to its shape. I ordered a soft and it feels soft. For all the negative reviewers who feel its too firm.. try flipping you mattress (the mattress has a peculiar inside out stitch which makes you feel the bottom is the top and vise versa). The memory foam doesnt make an impression as shown in the picture (I guess only temperpedic ones do that) but its nice and soft and conforms to your body. And there is a faint new car seat kind of smell which I believe will phase out. Overall looks and feels comfy.
- How did the color on site compare with the actual product? Tan..and base is not brown
- Please tell us about the quality of the product. Between Good and Excellent
- How accurate was the on site description of the product? Good..