I purchased these pillows for a friend. She seems quite happy with them. Upon taking them from the packaging, you can tell they are not visco-elastic ("real") memory foam. The foam itself is not the best quality, but is quite dense and definitely better than traditional pillows. The foam is bare, with no kind of protector or casing. For me, this was of little consequence, but others may like to be aware. Overall the product is definitely worth the price.