I read the reviews but still decided to give these pillows a chance. Before ordering, people need to realize that these pillows are NOT going to feel like your regular stuffed or down pillows you have now. If that's what you want, buy new stuffed/down pillows. These are completely different and do feel "hard" when you first lay down on them. But, like my memory foam bed, they first need to warm up (from your body heat), and they do take some time to get broken in. Once you adjust to the fact that they feel different from your standard pillows, and they take a minute to warm up when you put your head down, they are very comfortable, they conform as much as you need them to, and you get a great night's sleep. However, as some reviews have mentioned, they are not as thick as they appear in the picture.