I was a little cautious when making this purchase since I had read some of the reviews stating that there was an unpleasant "new smell" that went a long with the mattress topper. To my surprise, when I opened the box and unrolled the foam pad there was very little to no odor at all. I left the pad on top of my bed to reshape and by the time I was ready to put it on, I could not detect any "new smell" at all. The pad and pillows are extremely comfortable to sleep on and make it easier for me to actually fall asleep. I have tried contour pillows before and did not like them because they felt like I was sleeping on a rock. The pillows that came with the pad are soft and nice to lay my head on.. I had recently purchased a full size memory foam pad from a store and must say that the value and pricing of the one I purchased through Overstock was way better. I purchased a Cal king from Overstock for not much more than what I paid for the full size one and the Cal King came with 2 pillows. What a great deal! I am very pleased with my purchase and the amount of money spent.