I love Overstock. I read every review before purchasing anything. The comments on this chair were positive so I decided to take a chance. I ordered the Cole Burnt Red Leather Chair on Friday. I worked with Susie via phone and she gave me so much time and attention and even helped me with a coupon. She was pleasant and accommodating, as is every person I have encountered every time I contact Overstock. I was told to expect the delivery in 5-10 business days. This gorgeous chair arrived on Wednesday, just 5 days later. I was floored at the ease in ordering, the efficiency and the quality of the merchandise. It took my husband less than 15 minutes to assemble it. He said using his own ratchet wrench was easier than using the wrench that came with the chair. The red color is rich and the leather is smooth. It is wide and comfortable. The only reason I am giving it four stars rather than five is that, as others have mentioned, we slide forward a bit because of the smooth finish. I highly recommend this chair and may order another or similar one.
- How did the color on site compare with the actual product? Yes
- Please tell us about the quality of the product. Very nice
- How accurate was the on site description of the product? Accurate