Although I do think the finished product looks very nice, the directions are some of the WORST I've ever seen and do not provide a lot of details that would be helpful. I was provided with 3 photocopied pages without clear step by step directions. One page said to "refer to the picture below" which was so grainy and poorly copied it was impossible to make out any distinct features. The biggest issue was not being told that once you've pulled up the wires to adjust the height, they can not be relowered which is handy to know BEFORE starting the install. The only other major negative was that you are not told prior to purchase that all of the little crystals are shipped in a different package and each one must be hung separately. It takes a lot of time. Having said all of that, I am happy with the final look - I just wish it'd been a little easier to get there.