Like almost everyone who wrote a review on this product I was hessitant to purchase because the reviews seem to go both ways...so I stayed hopeful and purchased it because it looked perfect for my dining room...and I am pleased to say that it does look beautiful, fancy, and chic. Everyone loves it and says it looks amazing. I believe the quality of the product is not as good as it should be and I am aware that the price probably reflects it. The crystals (or plastic) are nice and heavy but I had to use all three replacements and I could have used more. The crystals are not completely clear if you look close they are kind of hazy and most of them have small scratches. The shade/drum does have seams that are streched a little too much/or the fabric overlaps which is only noticible when the light is on. No one seems to notice these things except me so there are no obvious glaring imperfections that deter from the beauty and elegance of the chandelier. Overall, I don't regret buying this I don't think I can find a similar item for a lower price. If you are a picky person with very high standards you might be disappointed-so beware. It's pretty but don't expect high-end luxury and perfection if you want this save the money and buy a more expensive one.