I purchased 2 of these chairs to have before the Thanksgiving holiday. They arrived just a few days after ordering and they look just like the picture. They fit well in my small living room and look great. One of the legs was a little damaged. I think it happened during transportation. I contacted customer service and they quickly resolved the problem and immediately sent out a new leg. The chairs are very light weight so I wouldn't recommend them in a house with children that like to climb on furniture because they can easily tip over. I put mine in a room that isn't often used so they are perfect. I am happy with my purchase and the customer service.