christinem1234 Review

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Tall-back Dining Chairs
 from TX,  Nov 9, 2012

I ended up returning these chairs, but want to take a moment to brag upon the INCREDIBLE customer service from Overstock. This was my first experience ordering from them and I will continue to come back because of the high customer service I received. In regards to the chairs...they are an equal match with the price. Definitely decent chairs, not of the highest quality, but the price is extremely reasonable...a 'get what you paid for' kind of thing. When I received the chairs, the cardboard backing on one of them was not flush to the back of the chair, so you could push the back of it in-and-out (basically, the chair was defective). I called Overstock and was amazed and how quickly they handled the return and kept me informed every step of the way. The new chair back came in, and after assembling one of them I just decided I would prefer a little higher quality chair. But at first glance the chair is nice looking, loved the color and high back. The stitching down the sides of the chair was a little off (not in straight lines) so just little imperfections like that is what made me decide to return them for different ones. The return was again, a PERFECT experience, quick and was refunded very promptly. I was very impressed with the whole Overstock experience and just placed my order for my new chairs!

  • How did the color on site compare with the actual product? Exact
  • Please tell us about the quality of the product. Quality was parallel with the price
  • How accurate was the on site description of the product? Very
  • Would you recommend this to a friend? Yes
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