The chair looks exactly as it does in the photo, and it's fairly comfortable (not as comfortable as something from Pottery Barn, but you get what you pay for). The biggest issue was that the bottom was all torn up. There is supposed to be a zippered pouch on the bottom that holds the chair feet (you screw them in after taking the chair out of the box). The zippered pouch at the bottom was almost completely torn away and the bottom fabric was hanging by screds. Since it's not visible, I just removed the fabric. I'm sure this chair will not last forever, but again, you get what you pay for. It will look nice in the meantime.