margareda Review

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Rating
Disappointed
 from Grand Rapids, MI,  Jan 5, 2011

I had been looking all over for an ottoman like this ~ with a lot of storage and the option of turning the top into trays. This is the only one that I could find. I was nervous about ordering it online without seeing it in person first, but took a chance and ordered it based on the great reviews that it was getting. It arrived 11 days after I ordered it. When I first opened the box, I was shocked by how dark the leather was. I was expecting it to be a dark brown, but the color I received is more like a light black. When I unpacked one of the tray tops, I noticed a scratch that was about an inch and a half long in the wood on the side of one of the trays. There were also some long threads coming out of the seam of the leather. I knew right then that I had made a mistake. After three days, the long piece of leather that goes around the top, covering the area between the wood of the tray and the leather of the cushion came completely off. My husband was able to glue it back on, but neither of us are confident that it will stay on for long. The feet are separate, and have to be screwed on. They also are not square - one side has an angle to it, so when you are screwing it on, you need to have it end up so that the angle is on the outside, so that all of the feet match. I cannot get mine tight enough, and have them line up at the same time. We have had the ottoman for about three weeks now, and there are already two spots where the leather is kind of stretching over the corner, and looks like it will rip. Needless to say, I am very disappointed in the quality of this piece, and will not be ordering anything like this again without seeing it in person.

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